Description: For full item description About Us About Us Payment Shipping DOA Policy Acclimation About Us Thank you for viewing our listing from Koi Kompanion.We are a rapidly growing fish farm located in Ruskin Florida. We carry many more items than what we currently have listed on EBAY so if you don't see what you are looking for just reach out to us and we will be happy to create a custom listing for the item you desire.We know you will be happy with the experience and value you get from ordering with us and if any issues at all arise our experienced staff will ensure you don?t leave any less than satisfied. We do ask that you please leave feedback of your experience to help us learn and grow. Payment Payment Payment is due upon purchase. If you need an Item shipped on a certain day, 1 and 2 day shipping services are available upon checkout. Please leave a comment in the buyers notes with the date you need your shipment to arrive. Shipping Shipping Shipping Policy: Orders are shipped Monday, Tuesday, and Wednesday to help ensure safe arrival. All items are shipped on the next available shipping day after the quarantine process is complete. If you need your item shipped on a certain day, please contact us in a message and leave a note in the buyers notes. *COLD WEATHER*- Please read for winter shipping: Please reach out to us if the temperature in your area is below 50 degrees. In the event of your local temperature is below 50 degrees, we can have your package held at a local pickup facility or you must upgrade your package to overnight shipping. In these events, we will generate a label and contact you with the earliest safe shipping date. We reserve the right to hold any shipments that we do are unsafe for livestock. *Please confirm your address. We are not responsible for items sent to the wrong address due to wrong information.* DOA Policy DOA Policy LIVE ARRIVAL GUARANTEE:All fish are 100% guaranteed to arrive alive and healthy. Please make initial contact if there are any problems with your order within two hours of delivery so that we can assist you. In a rare event of a DOA, we will gladly replace all DOA fish in your next order. In the case of a delay in the shipping company, please contact us as soon as possible to discus a solution. -Please provide clear photos of DOA fish outside of water. -Customer service is out number one priority. Please reach out to us with any questions and we will make sure you are 100% happy with your order. Acclimation Acclimation ACCLIMATION PROCESS:Do Not Net Fish! (Netting can strip the slime coat off the fish)Step 1: Pour entire contents from the shipping bag into a clean fishsafe bucket. (Should be able to hold 3-4 times the amount of water shipped with the fish.) Step 2: Add an appropriate amount of a stress relieving, ammonia reducing, and slime coat protective product such as Stress Guard by Seachem. Step 3: Start a siphon using an airline tube from the aquarium they are going into, to the acclimation bucket the fish are in. Step 4: Set the drip rate to 1-2 drips/second using an inline valve or tie the airline tube in a knot if a valve is not available. (Siphon kit is available as separate listing). Step 5: After about 1hr increase the drip rate by 1-2 drips/second. Step 6: When the volume of water in the acclimation bucket gets close to the top, discard 1/4-1/2 the water in the acclimation bucket. Step 7: Repeat steps 5 & 6, 1 time for every .2 change in PH from the shipping water to the aquarium water. (Shipping water PH = 8.5) If your aquarium water is 7.5 the difference is 1.0 (1.0/.2 =5 hrs of acclimation) Step 8: On the last time discarding water from the acclimation bucket drain the bucket down to a point where the fish just has enough water to cover its body. Step 9: Sit the shipping bucket sideways into the aquarium and allow the fish to freely swim into the aquarium. ***Many factors may result in failure to grow live aquarium plants and fish such as environment, planted substrate, temperature, lighting, water parameters and CO2. Please contact us for any questions or concerns regarding the care of our products. Powered by Frooition Frooition | No-js Template | eBay design, eBay store design, eBay shop design, eBay template design, eBay listing design (ver:froo_no_js) PLEASE READ OUR SHIPPING POLICY PRIOR TO ORDERING SHIPPING: All live products ship on Monday's, Tuesday's, and Wednesday's to ensure a safe and timely arrival. Any orders placed on Wednesday-Sunday will ship out on the following Monday. Please make sure your shipping address is entered correctly. We ship to the address you provide and we are not responsible for any orders going to the wrong address due to wrong information. For any special requests, please leave a message in the buyer's notes so our shipping team fulfills your order correctly. LIVE ARRIVAL GUARANTEE: We guarantee live arrival on all of our products. If you suspect any issues with your order upon arrival we must be notified within 2hrs of delivery to assist with saving stressed fish or verify DOA. Shipping is very stressful for all livestock and fish must be attended to right away. In a rare case that your livestock is dead on arrival, please take clear photos of the product and send it to us. Once we have the clear photos, you may choose a replacement or a refund for the lost items. Failure to follow our policy may result in no replacement or refund. ***Many factors may result in failure to grow live aquarium plants and fish such as environment, planted substrate, temperature, lighting, water parameters and CO2. Please contact us for any questions or concerns regarding the care of our products. ACCLIMATION PROCESS:Do Not Float Shipping Bag in Aquarium!Do Not Net Fish!Step 1: Pour entire contents from the shipping bag into a clean fishsafe bucket. (Should be able to hold 3-4 times the amount of water shipped with the fish.) Step 2: Add an appropriate amount of a stress relieving, ammonia reducing, and slime coat protective product such as Stress Guard by Seachem. Step 3: Start a siphon using an airline tube from the aquarium they are going into, to the acclimation bucket the fish are in. Step 4: Set the drip rate to 1-2 drips/second using an inline valve or tie the airline tube in a knot if a valve is not available. (Siphon kit is available as separate listing). Step 5: After about 1hr increase the drip rate by 1-2 drips/second. Step 6: When the volume of water in the acclimation bucket gets close to the top, discard 1/4-1/2 the water in the acclimation bucket. Step 7: Repeat steps 5 & 6, 1 time for every .2 change in PH from the shipping water to the aquarium water. (Shipping water PH = 8.5) If your aquarium water is 7.5 the difference is 1.0 (1.0/.2 =5 hrs of acclimation) Step 8: On the last time discarding water from the acclimation bucket drain the bucket down to a point where the fish just has enough water to cover its body. Step 9: Sit the shipping bucket sideways into the aquarium and allow the fish to freely swim into the aquarium.
Price: 59.99 USD
Location: Ruskin, Florida
End Time: 2024-08-06T16:59:24.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Return policy details:
Water Type: Fresh
Water Temperature: Cold Water
Country/Region of Manufacture: United States
Species: Crab
Difficulty Level: Beginner
Available Variations
Color: 10
Price: 129.99 USD
Available Quantity: 10
Quantity Sold: 7
Color: 5
Price: 74.99 USD
Available Quantity: 14
Quantity Sold: 11
Color: 3
Price: 59.99 USD
Available Quantity: 31
Quantity Sold: 28