ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide PAP...

Description: FASTSHIPPING HASSLEFREERETURNS SECUREPAYMENT EXCELLENTSERVICE Description ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It: Provides definitions of the key terms and concepts used in ITIL 4; Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and Explains the key figures and diagrams in the ITIL syllabus. This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus, including: Replacing 'change control' with 'change enablement' throughout; The removal of 'IT' from the definition of a change; and Updating definitions for customer, sponsor and user. Start preparing for your ITIL Foundation exam - order your copy today. ITIL(R) is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product. Product details Publisher ‏ : ‎ Itgp Language ‏ : ‎ English Paperback ‏ : ‎ 92 pages ISBN-10 ‏ : ‎ 1787782131 ISBN-13 ‏ : ‎ 978-1787782136 Item Weight ‏ : ‎ 3.52 ounces Dimensions ‏ : ‎ 5.08 x 0.19 x 7.8 inches SHIPPING Shipping All items fast! The majority of orders are shipped using USPS Priority Mail and UPS Ground if requested. There is an option at checkout to add a Signature of Delivery for extra security & peace of mind. This means you need to sign for your parcel. If you are not home, the courier will take it to your local post office for collection. We also offer expedited shipments upon request, we will quote the shipment and let you know of the estimated cost. If agreed we will process the order and add the shipping charge to your invoice. All items ordered by 3 PM EST will be shipped same day. We also are partnered with Ebay using the Global Shipping Program. We will ship internationally to any country that is a part of the program. "International buyers – please note: Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility. "Please check with your country's customs office to determine what these additional costs will be, prior to bidding or buying." Alaska/Hawaii/Puerto Rico charge extra : $30.00 Canada $50.00 *Additional taxes may apply Every item we ship is fully insured. You will receive a shipment confirmation and tracking number as soon as your item leaves our facility. We offer same day shipment for orders submitted before 2:00 pm EST. Should an item arrive with damaged packaging, or if the item was damaged during shipment, you must contact us within 24 hours of receiving your item. You can email us during our business hours at (email address). In the case of return due to a manufacturer defect, the cost of return shipping will be free. All items must be returned within 30 days of the purchase ship date. Please note that we do not refund the cost of shipping for returns and exchanges. If you received free shipping, the cost that we paid to ship the item to you will not be refunded. PAYMENT We accepts the following methods of online payment: Visa, Mastercard, Discover, American Express, PayPal, and store credit. We also accept wire transfers on orders above $2,000.00 as well as certified checks. Please cantact us for this type of payment. Security RETURNS If you are not 100% satisfied with your purchase you may return your item within 30 days from the ship date. A full refund will be issued only if: The item is never worn. The item's plastic protectors and stickers are all intact and have not been removed. There have been no sizing changes. Please note that we do not refund the cost of shipping. The price to ship your return will be deducted from the total refund amount based on the original shipping method. If you received free shipping, the cost that we paid to ship the watch to you will not be refunded. Any items being returned to us must be clearly labeled with the authorization number given to you by our customer service team. Please include the reason for your return within the return package. Packages that are shipped collect or improperly labeled will be refused. Your item(s) must be return shipped through a courier that can be tracked such as UPS, FedEx or USPS with insurance and delivery prepaid. The customer is liable for any damages or lost packages during transit to us. Any items returned to us may be subject to a 20% restocking fee. The refund price (after restocking and shipping fees are deducted) will be issued to you via the original method of payment for your purchase. FEEDBACK Our all customers are 100% satisfied. If you have any issues with your orders, please contact us to resolve it. We are happy to help you EXCHANGE CANCELLATION You need to send us an order cancellation request through eBay before the shipment made. once we have the request, we will approve it from our end and grant your full refund back to your account. CONTACT US Please send us an email via ebay. 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Price: 32.99 USD

Location: Philadelphia, Pennsylvania

End Time: 2024-11-16T20:57:24.000Z

Shipping Cost: 5.99 USD