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Special Attributes: EX-LIBRARY
Book Title: Service Management and Marketing : A Customer Relationship Manage
Number of Pages: 404 Pages
Publication Name: Service Management and Marketing : a Customer Relationship Management Approach
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 1.1 in
Subject: Industries / Service, Marketing / General, Sales & Selling / General
Publication Year: 2000
Features: Revised
Type: Textbook
Item Weight: 28 Oz
Item Length: 9.6 in
Subject Area: Business & Economics
Author: Christian Grönroos
Item Width: 6.8 in
Format: Trade Paperback