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Features: EX-LIBRARY
Book Title: Service Management : Operations, Strategy, Information Technology
Language: English
Publication Name: Service Management : Operations, Strategy, Information Technology with Student CD
Publisher: McGraw-Hill Higher Education
Publication Year: 2005
Subject: Industries / Service, Operations Research
Item Height: 1.3 in
Item Weight: 46.2 Oz
Type: Textbook
Author: James A. Fitzsimmons
Item Length: 10.3 in
Subject Area: Business & Economics
Item Width: 8.4 in
Format: Hardcover