Service Operations Management: Improving Service Delivery 5th Edition

Description: **Attention eBay: This item does not contain property of any certifying body. We have legal rights to sell this product. This auction is not a violation of any EBay Policies and does not violate any rules, laws or copyright agreements with anyone. ** ** Discounted Global Edition Textbook ***** Important Information:Please read first before buy *** eBay Product Details is pre-filled, created by eBay and unable to modify.We use eBay pre-filled description and Cover Picture just for Reference Only to US edition and help you to search text book faster.Global Edition has different cover design.(The picture on eBay is reference only) Please read below information to make sure you know the Global Edition before you make a purchase_____________________________________________________________________________________________________________It is NOT US Hardcover EditionThe Cover Design & ISBN is different than US Edition* The content of Global Edition is identical to the US edition* Color printed on HIGH QUALITY acid free paper. * It is English version.After you decide to make a purchase, you are agree to receive books with these terms.___________________________________________________________________________________________________________________________Shipping We ship within 2 Business day Tracking number emailed upon shipmentWe do not ship to PO Box & APO & FPO AddressPuerto Rico, Hawii, Alaska need to add $4 shipping charge(Please choose Express Shipping) ______________________________________________________________________________________________________________________Return Policy: Returns are accepted if made within 14 days starting on the date of delivery.Please coordinate first before sending the book back so that we can give you the proper return address.A FULL REFUND will be issued ONLY IF; we sent you the wrong product/item. Otherwise, a $15 fee will be deducted (as handling/ re-stocking fee) from the total amount of refund. Shipping fee is not refundable. Return shipping fee is the buyer’s responsibility as well. ___________________________________________________________________________________________________________________________FeedbackWhen you pay I will leave positive feedback I would appreciate if you could do likewise.Thank you for your purchase and good luck with the exam.If you have any questions get in touch we will get back to you ASAP.

Price: 68.9 USD

Location: Pomona,CA

End Time: 2024-11-15T22:39:54.000Z

Shipping Cost: 5.9 USD