The New Gold Standard: 5 Leadership Principles for Creating a Legendary Custome

Description: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy ISBN : 9780071548335 Title : The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy Authors : Binding : hardcover Publisher : McGraw-Hill Education Publication Date : Jul 4 2008 Condition : Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns We have a No Returns policy, which allows us to keep our prices low. Please remember, all purchases are covered by the eBay Money Back Guarantee!

Price: 5.99 USD

Location: Columbia, Missouri

End Time: 2024-08-20T15:06:12.000Z

Shipping Cost: 0 USD

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Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Book Title: New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Number of Pages: 304 Pages

Language: English

Publisher: Mcgraw-Hill Education

Topic: Training, Leadership, Total Quality Management, Personal Success, Organizational Behavior, Customer Relations, Industries / Hospitality, Travel & Tourism, Management, Corporate & Business History

Publication Year: 2008

Item Height: 1.1 in

Illustrator: Yes

Genre: Business & Economics

Item Weight: 15.3 Oz

Item Length: 8.6 in

Author: Joseph A. Michelli

Item Width: 6.3 in

Format: Hardcover